Work

Process

About

Work

Process

About

Work

Process

About

Developing design teams that deliver powerful strategic direction.

Developing design teams that deliver powerful strategic direction.

I'm Lindsay, a Boston based product design lead. For the last 10 years, I've been helping companies from startups to enterprise corporations create strong, scalable, and mature design organizations.

I'm Lindsay, a Boston based product design lead. For the last 10 years, I've been helping companies from startups to enterprise corporations create strong, scalable, and mature design organizations.

Product strategy

Customer facing

Xfinity Assistant powered by Google AI

Xfinity Assistant powered by Google AI

Imagining a new era of customer support that rebuilds trust

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FEATURE WORK

Employee Facing

AI that guides so that Agents can shine

Introducing generative paths, supporting interactions that align with company policies and offers.

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Enhancement

Employee Facing

Global Navigation

Giving agents better access to their tools across devices.

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Mentorship

Empowering Designers for the Generative Era

Organization-wide training to equip designers with the skills to deliver conversational and generative interfaces.

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Product Strategy

Customer facing

All-in-one solution for senior independence

All-in-one solution for senior independence

Leveraging home and health technologies to give seniors and their loved ones peace of mind.

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