Building teams that adapt to change
Lindsay is a Staff Product Designer at a leading telecommunications company driving context-aware AI integration across their enterprise systems.
Building teams that adapt to change
Lindsay is a Staff Product Designer at a leading telecommunications company driving context-aware AI integration across their enterprise systems.
Building teams that adapt to change
Lindsay is a Staff Product Designer at a leading telecommunications company driving context-aware AI integration across their enterprise systems.
Your trusted parter in design
Here's a look at the principles that shape my work
Principle 1
Higher output needs higher standards
AI makes it easier than ever to produce at speed and scale, but more doesn’t always mean better. As we see the volume increase, lean on your experience, trust your judgment, and have the confidence to challenge work that falls short.
Principle 2
Bring your process back down to earth
Every team has different needs, constraints, and levels of maturity. Processes often describe an ideal way of working, only to fall apart when the pressure is on. Meet teams where they are, design for how they actually work, and build practices that can evolve as the organization grows and matures.
Principle 3
Strong opinions, loosely held
Be decisive, not stubborn. Drive forward with confidence using what you know today, but be willing to change your mind when better information comes along. Know when to explore, when to commit, and when to change course.
Principle 4
You don't need to announce how smart you are
The best experiences don't need to remind people that they're powered by AI. Technology should serve the experience, not become the experience. Make things intuitive and useful and the value will speak for itself.
Your trusted parter in design
Here's a look at the principles that shape my work
Principle 1
Higher output needs higher standards
AI makes it easier than ever to produce at speed and scale, but more doesn’t always mean better. As we see the volume increase, lean on your experience, trust your judgment, and have the confidence to challenge work that falls short.
Principle 2
Bring your process back down to earth
Every team has different needs, constraints, and levels of maturity. Processes often describe an ideal way of working, only to fall apart when the pressure is on. Meet teams where they are, design for how they actually work, and build practices that can evolve as the organization grows and matures.
Principle 3
Strong opinions, loosely held
Be decisive, not stubborn. Drive forward with confidence using what you know today, but be willing to change your mind when better information comes along. Know when to explore, when to commit, and when to change course.
Principle 4
You don't need to announce how smart you are
The best experiences don't need to remind people that they're powered by AI. Technology should serve the experience, not become the experience. Make things intuitive and useful and the value will speak for itself.
Your trusted parter in design
Here's a look at the principles that shape my work
Principle 1
Higher output needs higher standards
AI makes it easier than ever to produce at speed and scale, but more doesn’t always mean better. As we see the volume increase, lean on your experience, trust your judgment, and have the confidence to challenge work that falls short.
Principle 2
Bring your process back down to earth
Every team has different needs, constraints, and levels of maturity. Processes often describe an ideal way of working, only to fall apart when the pressure is on. Meet teams where they are, design for how they actually work, and build practices that can evolve as the organization grows and matures.
Principle 3
Strong opinions, loosely held
Be decisive, not stubborn. Drive forward with confidence using what you know today, but be willing to change your mind when better information comes along. Know when to explore, when to commit, and when to change course.
Principle 4
You don't need to announce how smart you are
The best experiences don't need to remind people that they're powered by AI. Technology should serve the experience, not become the experience. Make things intuitive and useful and the value will speak for itself.
Role snapshot
Monitoring changes across the organization to see the bigger picture.
Z
A
Join Zoe’s household
You’ll see a unified view of your and Zoe’s money – all under one shared subscription.
ACCEPT INVITE
Product management
Guiding product direction, prioritization, and cross-functional momentum.
Restaurants Zoe
TOTAL SPENT TOTAL INCOME NET
$123.87 $43.12 −$80.75
Radio Bakery
$31.91
Oita Refund
$43.12
Trattoria Arturo
$91.96
Research and Testing
Validating hypotheses with users to drive evidence-based design decisions
Restaurants Zoe
TOTAL SPENT TOTAL INCOME NET
$123.87 $43.12 −$80.75
Radio Bakery
$31.91
Oita Refund
$43.12
Trattoria Arturo
$91.96
Design management
Fostering collaboration, setting quality standards, and mentoring designers.
Assets Debt
$24,700.00 $3,703.56
Credit cards
Ultimate Rewards
$1,482.30
Content design
Shaping clear information architecture, narratives, and conversational logic.
Restaurants Zoe
TOTAL SPENT TOTAL INCOME NET
$123.87 $43.12 −$80.75
Radio Bakery
$31.91
Oita Refund
$43.12
Trattoria Arturo
$91.96
Accessibility
Ensuring inclusive, WCAG-compliant experiences built for all users.
Restaurants Zoe
TOTAL SPENT TOTAL INCOME NET
$123.87 $43.12 −$80.75
Radio Bakery
$31.91
Oita Refund
$43.12
Trattoria Arturo
$91.96
Developement
Partnering closely with engineering to build scalable, technically sound interfaces.
Role snapshot
Monitoring changes across the organization to see the bigger picture.
Z
A
Join Zoe’s household
You’ll see a unified view of your and Zoe’s money – all under one shared subscription.
ACCEPT INVITE
Product management
Guiding product direction, prioritization, and cross-functional momentum.
Restaurants Zoe
TOTAL SPENT TOTAL INCOME NET
$123.87 $43.12 −$80.75
Radio Bakery
$31.91
Oita Refund
$43.12
Trattoria Arturo
$91.96
Research and Testing
Validating hypotheses with users to drive evidence-based design decisions
Restaurants Zoe
TOTAL SPENT TOTAL INCOME NET
$123.87 $43.12 −$80.75
Radio Bakery
$31.91
Oita Refund
$43.12
Trattoria Arturo
$91.96
Design management
Fostering collaboration, setting quality standards, and mentoring designers.
Assets Debt
$24,700.00 $3,703.56
Credit cards
Ultimate Rewards
$1,482.30
Content design
Shaping clear information architecture, narratives, and conversational logic.
Restaurants Zoe
TOTAL SPENT TOTAL INCOME NET
$123.87 $43.12 −$80.75
Radio Bakery
$31.91
Oita Refund
$43.12
Trattoria Arturo
$91.96
Accessibility
Ensuring inclusive, WCAG-compliant experiences built for all users.
Restaurants Zoe
TOTAL SPENT TOTAL INCOME NET
$123.87 $43.12 −$80.75
Radio Bakery
$31.91
Oita Refund
$43.12
Trattoria Arturo
$91.96
Developement
Partnering closely with engineering to build scalable, technically sound interfaces.
Role snapshot
Monitoring changes across the organization to see the bigger picture.
Z
A
Join Zoe’s household
You’ll see a unified view of your and Zoe’s money – all under one shared subscription.
ACCEPT INVITE
Product management
Guiding product direction, prioritization, and cross-functional momentum.
Restaurants Zoe
TOTAL SPENT TOTAL INCOME NET
$123.87 $43.12 −$80.75
Radio Bakery
$31.91
Oita Refund
$43.12
Trattoria Arturo
$91.96
Research and Testing
Validating hypotheses with users to drive evidence-based design decisions
Restaurants Zoe
TOTAL SPENT TOTAL INCOME NET
$123.87 $43.12 −$80.75
Radio Bakery
$31.91
Oita Refund
$43.12
Trattoria Arturo
$91.96
Design management
Fostering collaboration, setting quality standards, and mentoring designers.
Assets Debt
$24,700.00 $3,703.56
Credit cards
Ultimate Rewards
$1,482.30
Content design
Shaping clear information architecture, narratives, and conversational logic.
Restaurants Zoe
TOTAL SPENT TOTAL INCOME NET
$123.87 $43.12 −$80.75
Radio Bakery
$31.91
Oita Refund
$43.12
Trattoria Arturo
$91.96
Accessibility
Ensuring inclusive, WCAG-compliant experiences built for all users.
Restaurants Zoe
TOTAL SPENT TOTAL INCOME NET
$123.87 $43.12 −$80.75
Radio Bakery
$31.91
Oita Refund
$43.12
Trattoria Arturo
$91.96
Developement
Partnering closely with engineering to build scalable, technically sound interfaces.
Experience with a wide range of agents
Leveraging generative solutions to turn customer support on its head.
TOTAL BUDGET
$4,800 /mo
AVG. SPEND $4,662 INCOME $5,000
Appointments agent
Schedules technician visits, tracks service windows, and updates availability.
🍔 I suggest moving $50 from Shopping to Dining out.
Dismiss
Approve
Billing agent
Provides quick summaries or detailed breakdowns of billing history.
🍔 Restaurants
🥑 Groceries
🥡 Delivery
📔 Books
💳 Subscriptions
Sales agent
Recommends service add-ons, channel upgrades, and device offers.
Your holdings +14.2% S&P 500 +9.8%
Troubleshooting agent
Tracks network performance, signal strength, and service outages.
Copilot Money now
Low balance
Checking is at $212, under your $500 alert.
Collections agent
Alerts you to overdue payments, usage limits, and account holds.
AMAZON · MKTP-L42TPHY18
Amazon $84.27
Desk lamp $52.79
USB-C cables ×2 $18.99
Account agent
Modifies active services, notification preferences, and other account settings.
VENMO — PAYMENT — 1023
Alex Kim $24.00
🍕 Pizza night
Greetings agent
Surfaces timely updates and recommended conversation starters.
Apple Card $1,248.32
Apple Savings $4,206.18
Steering agent
Routes customer intent, orchestrates agent workflows, and keeps complex conversations on track.
My card isn’t syncing.
I took a look and refreshed the connection on my end.
Oh amazing, thank you!
[name of] agent
Description
Experience with a wide range of agents
Leveraging generative solutions to turn customer support on its head.
TOTAL BUDGET
$4,800 /mo
AVG. SPEND $4,662 INCOME $5,000
Appointments agent
Schedules technician visits, tracks service windows, and updates availability.
🍔 I suggest moving $50 from Shopping to Dining out.
Dismiss
Approve
Billing agent
Provides quick summaries or detailed breakdowns of billing history.
🍔 Restaurants
🥑 Groceries
🥡 Delivery
📔 Books
💳 Subscriptions
Sales agent
Recommends service add-ons, channel upgrades, and device offers.
Your holdings +14.2% S&P 500 +9.8%
Troubleshooting agent
Tracks network performance, signal strength, and service outages.
Copilot Money now
Low balance
Checking is at $212, under your $500 alert.
Collections agent
Alerts you to overdue payments, usage limits, and account holds.
AMAZON · MKTP-L42TPHY18
Amazon $84.27
Desk lamp $52.79
USB-C cables ×2 $18.99
Account agent
Modifies active services, notification preferences, and other account settings.
VENMO — PAYMENT — 1023
Alex Kim $24.00
🍕 Pizza night
Greetings agent
Surfaces timely updates and recommended conversation starters.
Apple Card $1,248.32
Apple Savings $4,206.18
Steering agent
Routes customer intent, orchestrates agent workflows, and keeps complex conversations on track.
My card isn’t syncing.
I took a look and refreshed the connection on my end.
Oh amazing, thank you!
[name of] agent
Description
Experience with a wide range of agents
Leveraging generative solutions to turn customer support on its head.
TOTAL BUDGET
$4,800 /mo
AVG. SPEND $4,662 INCOME $5,000
Appointments agent
Schedules technician visits, tracks service windows, and updates availability.
🍔 I suggest moving $50 from Shopping to Dining out.
Dismiss
Approve
Billing agent
Provides quick summaries or detailed breakdowns of billing history.
🍔 Restaurants
🥑 Groceries
🥡 Delivery
📔 Books
💳 Subscriptions
Sales agent
Recommends service add-ons, channel upgrades, and device offers.
Your holdings +14.2% S&P 500 +9.8%
Troubleshooting agent
Tracks network performance, signal strength, and service outages.
Copilot Money now
Low balance
Checking is at $212, under your $500 alert.
Collections agent
Alerts you to overdue payments, usage limits, and account holds.
AMAZON · MKTP-L42TPHY18
Amazon $84.27
Desk lamp $52.79
USB-C cables ×2 $18.99
Account agent
Modifies active services, notification preferences, and other account settings.
VENMO — PAYMENT — 1023
Alex Kim $24.00
🍕 Pizza night
Greetings agent
Surfaces timely updates and recommended conversation starters.
Apple Card $1,248.32
Apple Savings $4,206.18
Steering agent
Routes customer intent, orchestrates agent workflows, and keeps complex conversations on track.
My card isn’t syncing.
I took a look and refreshed the connection on my end.
Oh amazing, thank you!
[name of] agent
Description
2026 was a great year
Here are some of our biggest wins
Header
Description
$67,392
Header
Description
$24,700
$3,703
Find what you’re still paying for.
See every subscription and recurring charge.
2026 was a great year
Here are some of our biggest wins
Header
Description
$67,392
2026 was a great year
Here are some of our biggest wins
Header
Description
$67,392
About me
LOCATION
Boston, MA
LOCATION
Recently moved to Boston from Philadelphia to explore new opportunities. I am actively seeking a hybrid role for closer collaboration and real-time connection with my team.
About me
LOCATION
Boston, MA
LOCATION
Recently moved to Boston from Philadelphia to explore new opportunities. I am actively seeking a hybrid role for closer collaboration and real-time connection with my team.
About me
LOCATION
Boston, MA
LOCATION
Recently moved to Boston from Philadelphia to explore new opportunities. I am actively seeking a hybrid role for closer collaboration and real-time connection with my team.
What People Are Saying
How my teammates and leaders describe working with me.
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“What’s on my Phone 2026!”
Marques Brownlee · @mkbhd
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What People Are Saying
How my teammates and leaders describe working with me.
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Name · Jan 2026
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Name · Jan 2026
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Name · Jan 2026
“What’s on my Phone 2026!”
Marques Brownlee · @mkbhd
[quote header]
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Name · Jan 2026
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Name · Jan 2026
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Name · Jan 2026
What People Are Saying
How my teammates and leaders describe working with me.
[quote header]
[quote description]
Name · Jan 2026
[quote header]
[quote description]
Name · Jan 2026
[quote header]
[quote description]
Name · Jan 2026
“What’s on my Phone 2026!”
Marques Brownlee · @mkbhd
[quote header]
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Name · Jan 2026
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Name · Jan 2026
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Name · Jan 2026